Privacy Policy
Last updated: 24 September 2026
SupaScreens ("we", "us", "our") respects your privacy and is committed to protecting the personal information of everyone who visits supascreens.com.au or contacts us about our curtains, blinds, plantation shutters, security doors, retractable screens and outdoor blinds and awnings. This policy explains what we collect, why, and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), where applicable to our business.
Information we collect
When you submit our contact form, we collect the information you provide: first name, surname, email address, phone number, postcode and any enquiry details you include in the message field. We only collect what's needed to respond to your enquiry and arrange a measure and quote.
Our website also automatically receives standard technical information from your browser (such as IP address, device and browser type, and pages visited) through our hosting provider's server logs. This is used for security, performance and diagnostic purposes.
How we use your information
- To respond to enquiries and arrange free measures and quotes.
- To provide quotes, schedule installations and deliver the products and services you've requested.
- To maintain the security and proper functioning of our website.
- To comply with our legal obligations.
We do not sell your personal information, and we do not use it for advertising or marketing profiling.
How your information is handled
Contact form submissions are processed by our website host, Netlify, Inc., and delivered to our team's email inbox. Our website loads Google Fonts (fonts.googleapis.com / fonts.gstatic.com) to display our typefaces, which involves your browser connecting directly to Google's servers; Google's own privacy policy applies to that connection. We do not currently use third-party advertising or analytics tracking scripts on this website.
Cookies
This website does not set marketing or tracking cookies. Any cookies used are strictly limited to those required for the website and hosting platform to function correctly.
Data retention
We retain enquiry and customer information only for as long as reasonably necessary to respond to your enquiry, provide our products and services, and meet our legal and accounting obligations.
Access and correction
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below.
Content usage by AI and automated systems
Our published website content may be read, indexed and cited by search engines and AI assistants to help people find and evaluate our products; see llms.txt for a machine-readable summary of our site. This does not extend to the personal information covered by this policy, which is never published or made available for indexing.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone
- 1300 158 699
- sales@supascreens.com.au
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.